Our Sweet Story

From a tiny family oven in 2012 to Lahore's favourite neighbourhood bakery.

14+Years of baking
Since 2012

It All Started With One Family Oven

Amma used to bake cream cakes for family birthdays in our Gulberg kitchen. Word spread faster than the smell of fresh donuts — by 2013 we had our first tiny shopfront with exactly two ovens and five recipes.

Today, Oven Diaries blends that home-baked warmth with a modern bakery kitchen. We still wake up at 4 AM, still use real cream and real butter, and still treat every order like it's for family.

  • Family-run, proudly Pakistani
  • Halal-certified kitchen
  • Cream cakes + fast food under one roof
  • Honest PKR pricing, always
Browse the Menu →
What We Stand For

Baked With Three Promises

Fresh, Always

Everything is baked the same day it's sold. No freezers, no leftovers — just fresh batches at 6 AM and noon.

Custom First

Dream it, we bake it. Thousands of custom cakes, and zero failed promises since day one.

Fair Prices (PKR)

Real butter costs more, but we keep margins honest. Every price is transparent, in Pakistani Rupees.

The Family

Meet Our Bakers

The people behind your favourite treats.

M

Amma Mariam

Founder & Head Baker

Started it all with one oven and 5 recipes. She still tastes every single batch.

Z

Zainab Ahmed

Custom Cake Artist

Turns photos and ideas into edible art — fondant sculpting is her superpower.

U

Usman Chaudhry

Fast Food Chef

Keeps the fryers sizzling — his zinger recipe is a city secret we can't reveal.

Meet The Team

Our Developers

The people who design, build and power Oven Diaries.

Rehan Ahmad

Front-End Developer
Ahmad Brothers

Turns designs into buttery-smooth interfaces — everything you click, he polished.

Ahmad Brothers

Site Developers

Design, content and the sweet little details that make every page feel home-baked.

Email

Numan Nadeem

Back-End Developer
Ahmad Brothers

Keeps the oven running — orders, data and logic so your cake arrives on time.
Say Hello

Get In Touch

Whatsapp

+92 316 8681274
9 AM – 11 PM, all week

Call

+92 300 1234567
9 AM – 11 PM, all week

Mail

mail@ovendiaries.pk
write to us
Complaints & Feedback

Something off with your order?

We bake every order like it's for family — so when something isn't right, we want to know. Tell us what happened and we'll make it right.

  • Photo or video proof helps us fix it faster
  • Every complaint gets a personal reply
  • Refunds & re-bakes, no questions asked
hello@ovendiaries.pk

Lodge a Complaint

Max 20 MB — photos and videos are seen by our team only.

Good to Know

Our Policies

Simple, honest rules for your data and your orders.

Privacy Policy

Your trust matters as much as the flour we bake with. Here is exactly what we do with your information.

  • We only collect what we need: your name, email, phone and delivery address — from your profile or order forms.
  • Your order history and saved address are used only to prepare, deliver and improve your orders.
  • We never sell or share your personal details with third parties.
  • Photos or videos you attach to a complaint are seen by our team only.
  • Payment is collected on delivery (Cash on Delivery or Paid) — we never store card details.
  • Contact us anytime to review, update or permanently delete your data.

Return & Refund Policy

Fresh food is perishable — but we still stand behind every single order. If something isn't right, tell us quickly and we'll fix it.

  • Report any issue within 24 hours of delivery with a photo or video proof.
  • Quality complaints get a free re-bake or a full refund — no questions asked.
  • Custom cakes can be cancelled free of charge up to 24 hours before the event.
  • Wrong or missed items are replaced on the same day wherever possible.
  • Late, damaged or wrongly-addressed deliveries are reviewed and resolved within 48 hours.
  • Refunds are issued to the original payment method, or as bakery credit — your choice.